Our standards
- Carisma is for adults only. Everyone must give a date of birth at sign-up, and the account is refused if the person is under 18.
- We prohibit any content or behaviour that sexualises, endangers or exploits a minor. Accounts belonging to anyone under 18 are removed, and so are accounts that sexualise minors in any way — without warning.
- Profile photos, chat photos and videos are automatically checked before they are shown; flagged content is held for review by our team.
How to report
- In the app: open the profile or conversation, tap ⋯ → Report, and choose Suspected minor (or the reason that fits). Reports are private and prioritised.
- By email: [email protected].
What we do
- We review reports of suspected minors and child exploitation with the highest priority.
- We remove offending content and accounts, and preserve evidence as the law requires.
- We report apparent CSAM to the National Center for Missing & Exploited Children (NCMEC) and/or the relevant national authority, and cooperate with law enforcement.
Compliance
We comply with applicable child-safety laws in the countries where Carisma is available.
Child-safety contact
Nader Raslan · [email protected]